Security First

Security You Can Trust

We take security seriously. Your data is protected with AES-256 token encryption, TLS in transit, and GDPR-friendly data practices.

See Our PracticesSecurity Documentation

Controls We Have in Place

The security practices built into the platform

Encryption
Access Control
Monitoring
Privacy Practices
Infrastructure
Data Protection

Security Features

Protection at every layer, from encryption to access control

Data Encryption

AES-256 for secrets at rest, TLS in transit

  • AES-256-GCM encryption for bot tokens and secrets
  • TLS for all data in transit
  • Encrypted credential storage with key separation
  • Encryption keys kept out of application logs

Access Control

Role-based access with 2FA support

  • Two-factor authentication (2FA)
  • Refresh-token rotation with theft detection
  • Role-based access control (RBAC)
  • Rate limiting and session management

Infrastructure Security

Built on reputable managed cloud providers

  • Hosted with established cloud providers
  • Managed, monitored infrastructure
  • Provider-level DDoS protection
  • Regular dependency and security reviews

Monitoring & Detection

Continuous monitoring and logging

  • Continuous platform monitoring
  • Spam and abuse detection built into modules
  • Automated dependency vulnerability scanning
  • Audit logging of key actions

Defense in Depth

Five layers stand between an attacker and your data

Layer 1/Edge Protection
DDoS mitigation, WAF, CDN security
Layer 2/Network Security
Firewalls, VPN, network isolation
Layer 3/Application Security
Input validation, SAST/DAST, secure headers
Layer 4/Data Protection
Encryption, access control, data masking
Layer 5/Identity & Access
MFA, SSO, RBAC, session management

How We Protect Your Data

Practical security built into the platform

AES-256 Token Encryption

Bot tokens and other secrets are encrypted at rest with AES-256

Enabled

Encryption in Transit

All traffic is protected with TLS

Enabled

GDPR-Friendly Practices

Data export and deletion on request; we never sell your data

In practice

No Message Snooping

The bot only processes commands and moderation checks — we do not read your conversations

By design

Security Practices

How we keep your data safe

Secure Development

Incident Response

Vendor Security

Employee Security

Data Residency

Choose where your data is stored. We offer data residency options in multiple regions to help you meet compliance requirements.

United States
Virginia, Oregon
European Union
Frankfurt, Ireland
Asia Pacific
Singapore, Tokyo

Responsible Disclosure

Found a vulnerability? Report it to us and we will work with you to fix it..

Report a Vulnerability
Responsible disclosure welcome

Questions About Security?

Our security team is here to answer your questions and provide additional documentation.

security@botlaunch.ioSecurity Documentation