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Reach our team any time, day or night. Search the docs below or message us directly.

Frequently Asked Questions

Quick answers to common questions

Getting started is easy! Sign up for a free account, create your first bot, and start adding modules. Our documentation has step-by-step guides for every feature.
Go to @BotFather on Telegram, create a new bot or use an existing one, copy the API token, and paste it in your BotLaunch dashboard under Bot Settings.
Yes! You can change your plan at any time from the billing section. Upgrades take effect immediately, while downgrades apply at the end of your billing period.
We accept all major credit and debit cards (Visa, Mastercard, American Express) securely through Stripe. Need another method? Get in touch and we will do our best to help.
If something is not right with a recent payment, contact our support team and we will work with you to make it right.
For urgent issues, use our Telegram support channel for the fastest response. Business customers have access to priority support with faster response times.

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Business customers get priority support with faster response times. Have a larger or custom need? Contact us to talk it through.