This Cookie Policy explains how BotLaunch uses cookies and similar technologies when you visit our website or use our services. By using our platform, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies can be "first-party" (set by us) or "third-party" (set by other companies).

2. Types of Cookies We Use

We use different types of cookies for various purposes:

Essential Cookies

Required

These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you such as setting your privacy preferences, logging in, or filling in forms.

Session managementSecurity tokensLoad balancing

Analytics Cookies

Optional

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular.

Google AnalyticsPage viewsUser journeys

Marketing Cookies

Optional

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

Ad targetingRetargetingConversion tracking

Preference Cookies

Optional

These cookies enable the website to remember choices you make (such as your language preference or the region you are in) and provide enhanced, more personalized features.

Language settingsTheme preferencesDashboard layout

3. How We Use Cookies

We use cookies for the following purposes:

To authenticate users and prevent fraudulent use of accounts
To remember your preferences and settings
To analyze how our services are used and improve performance
To personalize content and recommendations
To measure the effectiveness of our marketing campaigns
To provide secure access to your account

4. Third-Party Cookies

Some cookies on our site are set by third-party services. These include:

Google Analytics - for website analytics and performance monitoring
Stripe - for secure payment processing
Intercom - for customer support chat functionality
Social media platforms - for sharing and engagement features

5. Managing Your Cookie Preferences

You have several options for managing cookies:

Browser Settings

Most browsers allow you to refuse cookies or delete existing cookies
You can set your browser to alert you when cookies are being sent
Private/incognito browsing prevents most cookies from being stored

Please note that disabling certain cookies may affect the functionality of our website and limit your access to some features.

6. Cookie Retention

Different cookies are stored for different periods:

Session Cookies: Deleted when you close your browser
Persistent Cookies: Remain on your device for a set period (typically 30 days to 2 years) or until you delete them

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information about our cookie practices.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@botlaunch.io