Loyalty in Telegram

Run a loyalty program in Telegram

Reward repeat buyers with points they earn from real orders and redeem in the chat. No punch cards, no separate app.

Points come from real orders, not guesswork.

You can run a loyalty program in Telegram where members earn points from their real orders and redeem them for rewards in the chat. Points are derived from actual purchases, so a balance can never drift from what was spent. Members check their points and tier with a bot command, and redemptions are recorded against their account.

Loyalty in Telegram
  • Points from real orders
  • Redeem in the chat
  • Tiers and status

What you get

Points from real orders

A member earns points from the value of their actual, non-cancelled orders. The balance is always grounded in real spend.

Redeem in the chat

Members spend points on rewards with a bot command, and each redemption is recorded against their account.

Tiers and status

Members check their points and tier from the chat, so status stays visible where they already are.

How it works

01

Turn on loyalty

Enable the loyalty module and set how many points an order earns.

02

Members earn as they buy

Points accrue from real orders automatically, with no manual tracking.

03

They redeem in the chat

Members check their balance and redeem rewards with a bot command.

Questions about loyalty

Where do points come from?

Points are derived from a member’s real orders, the sum of their non-cancelled order totals. There is no separate balance that could drift from actual purchases.

How do members redeem?

Members check their points and tier and redeem rewards with a bot command in the chat. Each redemption is recorded against their loyalty account.

Do buyers need another app?

No. The whole loyalty program lives in Telegram, where your customers already are.